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Southwest Airlines forecasts loss after mass cancellations

(Reuters) -Southwest Airlines Co on Friday revised its fourth-quarter forecast to net loss from "strong profit" after a tech meltdown forced it to cancel thousands of flights...
Southwest Airlines forecasts loss after mass cancellations © Reuters. FILE PHOTO: Southwest customers visit the help desk after U.S. airlines, led by Southwest, canceled thousands of flights due to a massive winter storm which swept over much of the country before and during the Christmas holiday weekend, at Dallas Love Fie
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(Reuters) -Southwest Airlines Co on Friday revised its fourth-quarter forecast to net loss from "strong profit" after a tech meltdown forced it to cancel thousands of flights around Christmas and New Year's Eve.

Shares of the carrier fell more than 2% in premarket trade after it estimated a pre-tax impact of $725 million to $825 million from the mass cancellations that have also invited government scrutiny.

The largest U.S. domestic carrier, which typically has an aggressive schedule that connects vast swathes of the country, relies on a point-to-point service instead of operating out of large hubs.

That model led the carrier to cancel more than 16,700 flights from Dec. 21 through Dec. 31, the most across airlines, after its software that matches crew with planes collapsed under the weight of rescheduling requests as staff were stranded across the country due to a massive storm.

Southwest said on Friday that cancellations were likely to have cut its capacity by about 6% in the fourth quarter vs 2019, roughly 4 points lower than its previous forecast.

Revenue loss from the disruptions is expected to be between $400 million and $425 million, Southwest said.

The impact from refunds Southwest has processed for customers who faced disruptions has been included in the net loss forecast, the airline added.

"It may take time for Southwest to repair its brand perception with investors," Bernstein analyst David Vernon said in a note earlier this week.

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01-05-2024 10:45:17 (UTC+7)

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    EUR/USD 1.0658 ↑ Sell  
    GBP/USD 1.2475 ↑ Sell  
    USD/JPY 157.91 ↑ Buy  
    AUD/USD 0.6469 Neutral  
    USD/CAD 1.3780 ↑ Buy  
    EUR/JPY 168.32 ↑ Buy  
    EUR/CHF 0.9808 Neutral  
    Gold 2,295.80 ↑ Sell  
    Silver 26.677 ↑ Sell  
    Copper 4.5305 ↑ Buy  
    Crude Oil WTI 81.14 ↑ Sell  
    Brent Oil 85.62 ↑ Sell  
    Natural Gas 1.946 ↑ Sell  
    US Coffee C 213.73 ↑ Sell  
    Euro Stoxx 50 4,920.55 ↑ Sell  
    S&P 500 5,035.69 ↑ Sell  
    DAX 17,921.95 ↑ Sell  
    FTSE 100 8,144.13 Sell  
    Hang Seng 17,763.03 ↑ Sell  
    Small Cap 2000 1,973.05 ↑ Sell  
    IBEX 35 10,854.40 Neutral  
    BASF 49.155 ↑ Sell  
    Bayer 27.35 ↑ Sell  
    Allianz 266.60 ↑ Sell  
    Adidas 226.40 ↑ Sell  
    Lufthansa 6.714 Neutral  
    Siemens AG 175.90 ↑ Sell  
    Deutsche Bank AG 15.010 Neutral  
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