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  4. HSBC customers in U.S. sent inadvertent emails on mortgages, relocation
Phương Thức Thanh Toán

HSBC customers in U.S. sent inadvertent emails on mortgages, relocation

By Katie Paul (Reuters) - Frustrated HSBC banking customers in the United States took to social media on Friday to complain about inadvertent emails they received from the bank...
Hãy là người đầu tiên nhận xét chủ đề này
HSBC customers in U.S. sent inadvertent emails on mortgages, relocation © Reuters. FILE PHOTO: HSBC logo is seen on a branch bank in the financial district in New York, U.S., August 7, 2019. REUTERS/Brendan McDermid/File Photo/File Photo

By Katie Paul

(Reuters) - Frustrated HSBC banking customers in the United States took to social media on Friday to complain about inadvertent emails they received from the bank regarding home loans and relocation.

"Congratulations on your new mortgage with HSBC Bank," said one of the messages, which was sent to customers who said they had not applied for the loans.

Another email offered guidance on sending remittances and promoted the bank's relocation benefits.

Several customers said they were unable to reach anyone at the bank for support about the emails, copies of which were seen by Reuters.

"We are aware that a number of emails were inadvertently sent to customers this evening and are working to resolve the issue," the company said in an emailed statement. "We apologize for any inconvenience or confusion this might have caused."

Some customers took to social media to complain about the emails, with several saying they were unable to reach anyone at the bank for support.

HSBC's U.S. customer service account on Twitter apologized to some users and said: "It appears several email formats have been erroneously triggered on our end and sent out to customers."

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    EUR/USD 1.0658 ↑ Sell  
    GBP/USD 1.2475 ↑ Sell  
    USD/JPY 157.91 ↑ Buy  
    AUD/USD 0.6469 Neutral  
    USD/CAD 1.3780 ↑ Buy  
    EUR/JPY 168.32 ↑ Buy  
    EUR/CHF 0.9808 Neutral  
    Gold 2,295.80 ↑ Sell  
    Silver 26.677 ↑ Sell  
    Copper 4.5305 ↑ Buy  
    Crude Oil WTI 81.14 ↑ Sell  
    Brent Oil 85.62 ↑ Sell  
    Natural Gas 1.946 ↑ Sell  
    US Coffee C 213.73 ↑ Sell  
    Euro Stoxx 50 4,920.55 ↑ Sell  
    S&P 500 5,035.69 ↑ Sell  
    DAX 17,921.95 ↑ Sell  
    FTSE 100 8,144.13 Sell  
    Hang Seng 17,763.03 ↑ Sell  
    Small Cap 2000 1,973.05 ↑ Sell  
    IBEX 35 10,854.40 Neutral  
    BASF 49.155 ↑ Sell  
    Bayer 27.35 ↑ Sell  
    Allianz 266.60 ↑ Sell  
    Adidas 226.40 ↑ Sell  
    Lufthansa 6.714 Neutral  
    Siemens AG 175.90 ↑ Sell  
    Deutsche Bank AG 15.010 Neutral  
Mua/Bán 1 chỉ SJC
# So hôm qua # Chênh TG
SJC Eximbank8,300/ 8,500
(8,300/ 8,500) # 1,298
SJC 1L, 10L, 1KG8,300/ 8,520
(0/ 0) # 1,510
SJC 1c, 2c, 5c7,380/ 7,550
(0/ 0) # 540
SJC 0,5c7,380/ 7,560
(0/ 0) # 550
SJC 99,99%7,370/ 7,470
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SJC 99%7,196/ 7,396
(0/ 0) # 386
Cập nhật 01-05-2024 10:45:19
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$2,285.72 -47.5 -2.04%
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Cập nhật lúc 10:45:15 01/05/2024
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